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Community Service Spotlight

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When A Scottsdale Neighbor Was In Need, We Were There to Help

This summer’s record-breaking temperatures in Phoenix have melted trash cans, strained the power grid and grounding flights out of Sky Harbor. With this heat, it’s vital to have a reliable air conditioner to cool your home. But when local Scottsdale retiree Glen Joy’s air conditioning became unreliable, it was another burden added to his already full plate.

When Hobaica learned of his Glen’s story, they were eager to help.

Glen wasn’t expecting to need air conditioning service this year. In fact, his air conditioning system was the last thing on his mind. His top concern has been doctor’s appointments and medical bills. Glen has cancer.

So when his air conditioner began acting up, there was little he could do about it. With a fixed Social Security income and expensive cancer treatments to worry about, he could tolerate being a little warmer than usual.

 

But then his air conditioner gave out completely, and Glen found himself in the hospital with heat stroke. He knew he needed to call for air conditioning service, but he couldn’t afford it. Glen called Hobaica and explained his situation to us.

We came out immediately and performed a free diagnostic air conditioning service. Unfortunately, his air conditioner was dead. He would need a new air conditioner installed. Knowing that his income was not only limited but already dedicated to covering his cancer treatments, Glen worried how he would pay for a new air conditioning system.

We at Hobaica agreed to replace his air conditioning system at cost, significantly reducing the expense. But we didn’t stop there!

We contacted the local Society of St. Vincent de Paul, whose mission is to help those in need. Hobaica has partnered with the Vincentians on projects before, and Glen’s AC installation was a perfect opportunity to partner again.

The Vincentians met Glen, learned about his medical needs and financial challenges, and agreed that we needed to work together to ensure that he got the air conditioning replacement he needed. They generously donated $1,000 to cover the cost of his new AC.

Thanks to the partnership between Hobaica Services and the Society of St. Vincent de Paul, Glen no longer has to worry that the record temperatures in Scottsdale this summer will put his health at risk. He is able to enjoy cool, comfortable air in his home and simply focus on healing.

Visit the Society of St. Vincent de Paul website to learn more about the work they do in the Phoenix area and how you can be involved.

Learn more about Hobaica’s air conditioning service programs for the needy by visiting our Community Involvement page.

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Check Out Our Reviews . . . From Neighbors Near You

Gerald Saur Jr
Gerald Saur Jr
15:05 20 Jun 21
Amer was very efficient, on time, and knowledgeable. He asked the right questions and found the problem quickly. The total service was great.
John Mardian
John Mardian
03:10 19 Jun 21
Mat, the tech who serviced our ac unit provided great customer service, technical knowledge and willingness to share his knowledge. Mat represents Hobaica very well, which is a company I recommend every chance I get.John Mardian
Joe
Joe
21:38 18 Jun 21
Excellent service. Ryan fixed the problem with our a/c with great professionalism
Bruce Wiskirchen
Bruce Wiskirchen
21:32 18 Jun 21
Daniel was excellent and took the time to clearly explain the maintenance/repairs he completed. Very pleased with Hoibaica Services and am confident to recommend them to friends and family.
Nicole Morris
Nicole Morris
19:47 18 Jun 21
Our AC tech was Amer Khudher he was very professional. He spent an hour cleaning out our old AC unit and tried to get us the best deal. Amer spent over 3 hours diagnosing the problem that we are now waiting on a part for. Outstanding workmanship and professionalism from Amer Khudher, despite how hot the working conditions on a roof in the summer can be. I appreciate the compassion he showed my family and I! Great job Amer!
Dan Zeidler
Dan Zeidler
18:38 18 Jun 21
6/18/21 Danny came out to service my 2 A/C units. He was polite, courteous and thorough. So happy I have their maintenance program and catch small issues before potential big problems. Had to replace a capacitor which is not unusual and save me bigger headaches. Thanks Danny! I lika Hobaica!Had RL come out for my semi annual checkup of my system. He was on time, friendly and considerate of my home. Fortunately, I got a clean bill of health. I trust them to be honest and fair. What more could you ask for?
John Fitzpatrick
John Fitzpatrick
18:36 18 Jun 21
Travis did a fantastic job repairing our AC unit. He was able to get all of the parts required very quickly and had the repair done by the next day.
Joe M
Joe M
18:16 18 Jun 21
Finally had to replace the old water heater. Scott D. was out a few weeks prior to assess the heater. He was thorough and honest about the current condition of the system. I deferred the replacement until company left then immediately called Hobaicas back and had Scott replace the water heater. They were able to schedule me for the very next day and Scott had the job done quickly and cleanly. Pushing thru the AZ heat reamining courteous and professional all the way. Once again Hobaicas come to the rescue.Great service as always. Friendly, courteous and quick. Always great to deal with anybody for any reason at Hobaicas.
Joanie Giles
Joanie Giles
16:23 18 Jun 21
Huge THANK YOU to your company and to your service tech, Justin D! When I called, they were not sure they could get someone out the same day. Ethan called me back to let me know he was going to make it happen! After a long, hot day in 118 degree weather, Justin D arrived with a cheerful and positive demeanor. He went right to work and fixed our air! You would have never known he had been working in this heat all day! I felt like his first customer of the day! He was polite and professional and just gave us the best customer service! Hard to find these days! I just can't tell you how much I appreciate how kind he was. It was hot and stressful thinking about how to get the air fixed - Justin's bright smile and professionalism made it all ok! Thank you!

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