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Community Service Spotlight

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When A Scottsdale Neighbor Was In Need, We Were There to Help

This summer’s record-breaking temperatures in Phoenix have melted trash cans, strained the power grid and grounding flights out of Sky Harbor. With this heat, it’s vital to have a reliable air conditioner to cool your home. But when local Scottsdale retiree Glen Joy’s air conditioning became unreliable, it was another burden added to his already full plate.

When Hobaica learned of his Glen’s story, they were eager to help.

Glen wasn’t expecting to need air conditioning service this year. In fact, his air conditioning system was the last thing on his mind. His top concern has been doctor’s appointments and medical bills. Glen has cancer.

So when his air conditioner began acting up, there was little he could do about it. With a fixed Social Security income and expensive cancer treatments to worry about, he could tolerate being a little warmer than usual.

 

But then his air conditioner gave out completely, and Glen found himself in the hospital with heat stroke. He knew he needed to call for air conditioning service, but he couldn’t afford it. Glen called Hobaica and explained his situation to us.

We came out immediately and performed a free diagnostic air conditioning service. Unfortunately, his air conditioner was dead. He would need a new air conditioner installed. Knowing that his income was not only limited but already dedicated to covering his cancer treatments, Glen worried how he would pay for a new air conditioning system.

We at Hobaica agreed to replace his air conditioning system at cost, significantly reducing the expense. But we didn’t stop there!

We contacted the local Society of St. Vincent de Paul, whose mission is to help those in need. Hobaica has partnered with the Vincentians on projects before, and Glen’s AC installation was a perfect opportunity to partner again.

The Vincentians met Glen, learned about his medical needs and financial challenges, and agreed that we needed to work together to ensure that he got the air conditioning replacement he needed. They generously donated $1,000 to cover the cost of his new AC.

Thanks to the partnership between Hobaica Services and the Society of St. Vincent de Paul, Glen no longer has to worry that the record temperatures in Scottsdale this summer will put his health at risk. He is able to enjoy cool, comfortable air in his home and simply focus on healing.

Visit the Society of St. Vincent de Paul website to learn more about the work they do in the Phoenix area and how you can be involved.

Learn more about Hobaica’s air conditioning service programs for the needy by visiting our Community Involvement page.

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Check Out Our Reviews . . . From Neighbors Near You

Chase Coffield
Chase Coffield
18:58 03 Jul 22
July '22: Welp, of course the older AC goes out in the Phoenix summer on a long holiday weekend but Hobaica saved our holiday! Called the emergency line and they were able to get a technician (John M) on site within 2 hours. John was very helpful in explaining the situation and helping evaluate the options, very knowledgeable, informative, efficient, and of course top notch customer service.As I've used Hobaica twice in less than a year on two systems, I'll be relying on them in the future for electrical, plumbing, and HVAC needs.Nov '21: Of the 5 - 7 separate HVAC companies that came to give a quote, they were the only ones to provide more than one option based on the specific needs of the space and its use.My only criticism is regarding specifics of installation that I now have questions on, that should've been hammered out beforehand.
Elizabeth Silva
Elizabeth Silva
23:13 02 Jul 22
J. Miranda was so helpful and replied to our request right away! Called other places for emergency repair on our AC and they wouldn't be able to send someone for 3 days! Anyone who lives in AZ knows waiting that long is not an option especially during the summer! J. Miranda was friendly and took the time to explain what needed fixing. Will recommend! Thank you again!
Chad Van Haren
Chad Van Haren
20:04 02 Jul 22
Great experience receiving estimate. Quick scheduling of service. Knowledgeable service techs. Most importantly, they delivered peace of mind, which can't be purchased.
Harriet Moser
Harriet Moser
13:22 02 Jul 22
Great guys to work with. Knowledgable, efficient, professional.A follow up concern we had about our new unit was responded to quickly & well. Nothing wrong with the equipment, but it was retested and we were educated more about our new system by our tech.
Kitty Smith
Kitty Smith
11:56 02 Jul 22
Grayson Vu was a very knowledgeable and professional service tech. He was on time and took his time checking things out. He even recommended something to improve our air flow and comfort. Great company and great rep!
Karen Bender
Karen Bender
23:26 01 Jul 22
John and Jared came out today to take a look at my air conditioning unit. I live in a condo where I can’t see my unit but noticed some water dripping from the roof. They weren’t just on time, they were a little early which helped free up the rest of my day.They found that the system was running as it should be and let me know that the water was dripping because the condensation line was disconnected. Super easy fix with a little bit of glue, and they did not create worry where there was none just to add to the bill.As if that wasn’t good enough, they were incredibly nice and easy to talk to. Not nice because it’s required- just really genuine people. I was not expecting to have such an easy and inexpensive experience in Phoenix during hot, muggy monsoon season. Thank you both for making my day!
Jim Adams
Jim Adams
18:54 01 Jul 22
We recently had our air conditioning go out on Tuesday and on Friday a new unit was installed. The service has been fantastic. Could not have asked for a faster more friendly company.Zach and Gio were amazing in getting the unit installed and walking us through the new thermostat.
PHX Keeve
PHX Keeve
22:05 30 Jun 22
Grayson came out and was on time, and very nice. He took extra time to diagnose a potential problem, and even re-secured some wire mesh (to keep birds out) that had been blown off from the wind. He answered all my questions, will do business with hobaica again.
James Borsheim
James Borsheim
21:27 30 Jun 22
In every way possible, extremely professional service. Used since 2008, very pleased.

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