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The Most Likable People You'll Ever Meet! SCHEDULE SERVICE

Customer Service – Extra Sweet!

When customers hire Hobaica for HVAC service, they expect a knowledgeable technician to arrive at their door and perform the service in an efficient, respectful manner.

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But during a recent service call, one of our technicians took the company mission statement – “treat others how you want to be treated” to a whole new level.
Recently a Hobiaca technician named Harold was scheduled to make an HVAC service call. This was routine, bi-annual HVAC maintenance for a regular Hobaica customer. Harold had gotten to know this particular customer over the past several service calls, and learned that she was working very hard to earn her degree. When he found out that she had achieved her goal, he brought her a congratulations cookie to acknowledge her recent graduation. What better way to say congratulations than with a cookie? When Harold presented her with the cookie, this Hobaica customer was so thankful that it brought tears to her eyes. It was customer service – extra sweet on that HVAC service call! At Hobaica, we hire qualified HVAC technicians and provide in depth, ongoing training so that our employees are among the most capable and knowledgeable in the field. But we also want our technicians to treat customers with thoughtfulness and respect. We are not just providing HVAC service, we are providing service to people. Every Hobaica service call is a chance to not only fix or avoid an HVAC problem, but to make a customer’s day a little bit better. Hobaica is a family owned business that was founded back in 1952 by Paul S. Hobaica. When sons Louis, Paul J. and Mike joined their father’s business, they continued to carry on the tradition of exemplary customer service. Though the company has grown over the years and our technicians have learned new skills to adapt to the continuously evolving heating and cooling technology, Hobaica’s original mission statement remains unchanged. This extra sweet customer service by Harold exemplifies the Hobaica core values. Though every service call doesn’t come with a cookie, it does come with kindness in the form of a likable Hobaica technician.    

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Check Out Our Reviews . . . From Neighbors Near You

kathleen ebel
kathleen ebel
20:02 06 Mar 21
Amer was an excellent electrician. Courteous,knowledgeable and great worker.
Howard Homer
Howard Homer
02:47 06 Mar 21
Danny also replaced recalled thermostat. He was outstanding in all areas.
Jann Contento
Jann Contento
19:33 05 Mar 21
The entire installation crew was terrific. Ethan Cardis was the very best! Great work and professionalism.Ron J. did a terrific job. Courteous, knowledgeable, and efficient. Five-star review for Ron J. Hobaica Services 9-8-2020.Danny Unglaub serviced my system with upmost professionalism. Very customer attentive and courteous. Great work performed 3-5-2021.
Scott Condie
Scott Condie
16:52 05 Mar 21
Binh T. has come to my home several times through the past few years for check-up and service on my A/C units. He's always on time and does a great job.
Pat O'Farrell
Pat O'Farrell
18:03 04 Mar 21
We've been Hobaica heat pump and maintenance customers since 1997. Just had a semiannual maintenance visit from Amer on our very new Lennox system installed last Fall. Amer was very thorough and a pleasure to work with. Excellent service, as usual, from Hobaica.Another maintenance today (3/21) done by Scott and Travis. Again, very thorough inspection. And pleasant to work with.
Robert Elzy
Robert Elzy
00:21 04 Mar 21
Juan was very professional and personable. He took the time to answer all our questions and kept great communication the whole time.
Barb Palmer
Barb Palmer
21:46 03 Mar 21
Great service from Ryan Waters highly recommend Hobaica as always great company and great technician.
c abbott
c abbott
19:21 03 Mar 21
My tech, Michael V, was wonderful. He was not only polite and professional but, educated me about my system as well. I greatly appreciate the service. He is my A/C hero!
Mike Milliron
Mike Milliron
17:56 03 Mar 21
We have been customers of Hobaica for over 15 years. They have always been completely professional, responsive and do excellent work. .

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