Rating
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Founded in 1952, Hobaica Services is one of the oldest family owned & operated home service companies serving the Phoenix metropolitan area. We provide Phoenix valley residents the best in Cooling, Heating, Plumbing, Drain & Sewer, Electrical and custom Wine Room services.
You can trust that we’ll be the Most Likable People You’ll Ever Meet!
We Promise, “You’ll lika… Hobaica”.
Name: Justin
Justin installed a brand new water heater for us today! He is always so nice, and goes above and beyond to make sure everything is completed to perfection. He spent time explaining to me what he did, how I can take care of my system and petting my dogs who like to help out. On top of everything else he really gave us a great price with a great warrantee. Thank you as always for such great service!
Just was so helpful and the problem was with the landscape water. He helped to turn off the water for the landscape so as not to waste more water, and was a total professional. I will always ask for him in the future.
Excellent service. Came out quickly (next day). Justin was extremely professional and efficient. Fixed the problem and was a superstar! Highly recommend!
Took time to explain, a few times, what the problem was & what was needed for repairs.
Justin was onetime, quickly diagnosed the problem and fixed it without fuss, excess cost or annoying upselling. Call Hobaica every time!
We always look forward for Justin's arrival at our home. He's knowledgable, Professional, friendly, and very thorough when examining Equipment Performance of our Condenser, Furnace & Coil, also Air Handler, also Electrical current draw, Outdoor Fan Motor Capacitor Compressor Current Draw, Refrigerant low and high Pressure (psi's) Heat Exchanger and other units of our whole house air conditioning system. Today, Justin saw some cactus growing on part of our roof (unknown to us) and quickly scraped them off, thus removed them them for us. In our opinion based on our past and current service by Justin...he deserves a 5 star Excellent Rating.
Justin is an excellent representative of Hobaica Services. He is very professional, knowledgeable, and courteous. Arrives on time with a big smile. The first thing he asks is if I am having any problems or concerns with the unit. Before he enters the house, he has the booties on to cover his shoes. Since my house is carpeted, I really appreciate this. After using the water to hose the condenser, the hose is put away and the water shut off at the faucet, not just at the nozzle. This is very important to me because my water comes from my well. When he is finished with the maintenance, Justin tells me exactly what he did and if there are any concerns. All of this information is reflected on my invoice plus on the equipment report. These items may not seem important to you, but to me, they are a great part of customer service . Thank you Justin for being my representative from Hobaica Services.
Justin took the time to explain and offered to put a new motor on that night or wait until the next day to see if the unit was under warranty.
My technician, Justin, is a great representative of your company. He has serviced my equipment before and he is always on time, very courteous and professional. One of the first things he wants to know is if I have any questions or concerns about the unit. Another thing I have noticed today and in the past is that he always covers his shoes before stepping into the house. I really appreciate that since my house is carpeted. After using the hose, it is always coiled up, water shut off at the house and not at the spray unit at the end of the hose. My invoice tells me exactly what maintenance he performed and the equipment report gives the condition of the unit. For me, all these things represent Good Customer Service and I really appreciate it. PS: I do not do social media so you will not see any comments from me in the above sites.
I’ve known about Hobaica for many years but I didn’t realize they actually did HVAC repair. So I give them a call. I was able to set up a time and appointment that worked for my schedule. Justin was the technician. Justin came out and got to work right away. When the work was finished Justin sat down and talked to me about the repairs he did. He also mentioned about their silver plan repair program. In doing so I was able to save quite a bit of money on current service that Justin performed. On the same day I also had another Hobaica technician service another house at mine. The technician did a good job, but just did not mention about the service plan available. I was able to call on Monday or Tuesday as a follow-up and I spoke with Noah. I explained to Noah about getting the service plan on my other property. He too was able to save me money on the second house AC repairs. Way to go Justin and Noah and thank you Hobaica!!
Appointment day after I called.Justin was great. Friendly, professional, and no BS.
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