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Hobaica Apprenticeship Program

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Hobaica Apprenticeship Program

Good work can be hard to find, but finding good people can be just as strenuous. And that is why the Hobaicas decided during the mid ‘90s that the best way to recruit and build a reliable team was to develop an apprenticeship program where they could cultivate mutually beneficial relationships with individuals motivated in starting a new career.

Recruiting individuals based on their personality, worth ethic and drive, as opposed to industry experience, allows you to find the diamonds in the rough based on the raw potential of a person instead of just a skill. This route also exponentially increases your candidate pool and allows you to train your potential hires on the industry from the ground up, the “right” way.

Evaluating all our apprenticeship candidates strictly on character traits such as likeability, trustworthiness, eagerness to learn and comfort of conversation allows us to hand select candidates that show the most promise as ambassadors of our brand. Then, we can slowly introduce the “trainable” technical aspects of our trade throughout the apprenticeship term.

“Technical skills are trainable, personality is not.” Louis Hobaica

By the end of the 3 month to 12 month term, the apprentice or Service Support Person must complete all training, courses and daily workload in order to be considered for a technician position. Once one apprentice has completed the program, a new apprentice will be selected to replace him. Although an apprentice has 12 months to complete the program and coursework, it typically takes around 3-6 months which equates to roughly 3 new apprentices each year.

Daily Workload of a Hobaica Service Support Person

We may not require our apprentice’s to have any prior experience or knowledge of the HVAC industry, but we do expect hard work and reliability. That is why our Service Support Person is given a number of responsibilities, a quite extensive course load and a mandatory training schedule, immediately upon entering our program.

Our apprentices are always advised to move at their own pace in order to establish a healthy work/life balance. 

With that said, a lack of motivation or reliability will be noted in performance reviews by Service Experts and will ultimately impact our decision to extend an offer at the end of the term.

On a daily basis, a Service Support Person is responsible for:

The Success of the Hobaica Apprenticeship Program

Aside from selecting the right personalities to be the face of our organization, the success of Hobaica’s Apprenticeship Program relies heavily on the training and education courses all apprentices must complete.

By teaching HVAC to potential hires without previous industry experience, we don’t need to concern ourselves with technicians having to “unlearn” conflicting protocol he or she was taught by a previous employer. We train our potential hires on exactly how we want them to conduct themselves in the field, which gives us peace of mind that they are representing us accordingly.

Some examples of training and education our Service Support Person must complete in order to continue on in our apprenticeship program are listed below:

Along with the ability to dictate the industry knowledge and procedures, our program teaches our Service Support Personnel about setting personal goals, taking responsibility and prioritizing their workload. These elements help the individual to recognize that their effort (or lack there of) directly impacts their career & future. Being able to help someone establish a career path is a rewarding thing and whether they continue on to be a Hobaica technician or not, we can proudly say that we helped them on their way.

Service Support to Service Expert: Starting a Career in HVAC

Once an apprentice or Service Support Person has “graduated” from our apprenticeship program & proven to be valued member of the team, we offer them a position to come aboard at a Class 1 Field Service Expert.

Each technician is assigned a company van when they become a Service Expert. We do not provide our technicians tools, but we will set them up on a 1 Year Tool Loan Program which allows them a $1500 budget to purchase the basic tools they will need in the field. Not only is there no interest on this loan, but the technician is only required to pay back 50% of the loan. Orders can be processed on Amazon by the technician and Hobaica will reimburse them when they receive an invoice, but all purchases and returns must be coordinated by the technician himself, as they are his responsibility.

In addition, technicians can even use Hobaica Bucks they have been awarded during our team meetings to purchase new tools and equipment!

We strive to support our team in any way we can, both in the field and at home so we take any and every opportunity to create a positive company culture, educate them on the best business practices and work with them to define their goals.

Interested In Beginning a Career in the Phoenix HVAC Industry?

Hobaica wants to hear from you! Visit our Careers page to fill out an application or call into the office to speak to one of a friendly team members!

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Check Out Our Reviews . . . From Neighbors Near You

Melissa Ginzel
Melissa Ginzel
18:30 07 Mar 21
Scott was very professional, courteous and informative. He provided photos of the areas that would need addressing on our AC unit, which is nearing the end of it's life cycle. He also suggested products and services that would benefit us, without being pushy about it. We're relieved to have a company to call on if our AC ever did break down during the hottest summer months.
kathleen ebel
kathleen ebel
20:02 06 Mar 21
Amer was an excellent electrician. Courteous,knowledgeable and great worker.
Howard Homer
Howard Homer
02:47 06 Mar 21
Danny also replaced recalled thermostat. He was outstanding in all areas.
Jann Contento
Jann Contento
19:33 05 Mar 21
The entire installation crew was terrific. Ethan Cardis was the very best! Great work and professionalism.Ron J. did a terrific job. Courteous, knowledgeable, and efficient. Five-star review for Ron J. Hobaica Services 9-8-2020.Danny Unglaub serviced my system with upmost professionalism. Very customer attentive and courteous. Great work performed 3-5-2021.
Scott Condie
Scott Condie
16:52 05 Mar 21
Binh T. has come to my home several times through the past few years for check-up and service on my A/C units. He's always on time and does a great job.
Pat O'Farrell
Pat O'Farrell
18:03 04 Mar 21
We've been Hobaica heat pump and maintenance customers since 1997. Just had a semiannual maintenance visit from Amer on our very new Lennox system installed last Fall. Amer was very thorough and a pleasure to work with. Excellent service, as usual, from Hobaica.Another maintenance today (3/21) done by Scott and Travis. Again, very thorough inspection. And pleasant to work with.
Robert Elzy
Robert Elzy
00:21 04 Mar 21
Juan was very professional and personable. He took the time to answer all our questions and kept great communication the whole time.
Barb Palmer
Barb Palmer
21:46 03 Mar 21
Great service from Ryan Waters highly recommend Hobaica as always great company and great technician.
c abbott
c abbott
19:21 03 Mar 21
My tech, Michael V, was wonderful. He was not only polite and professional but, educated me about my system as well. I greatly appreciate the service. He is my A/C hero!

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