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Hobaica Apprenticeship Program

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Hobaica Apprenticeship Program

Good work can be hard to find, but finding good people can be just as strenuous. And that is why the Hobaicas decided during the mid ‘90s that the best way to recruit and build a reliable team was to develop an apprenticeship program where they could cultivate mutually beneficial relationships with individuals motivated in starting a new career.

Recruiting individuals based on their personality, worth ethic and drive, as opposed to industry experience, allows you to find the diamonds in the rough based on the raw potential of a person instead of just a skill. This route also exponentially increases your candidate pool and allows you to train your potential hires on the industry from the ground up, the “right” way.

Evaluating all our apprenticeship candidates strictly on character traits such as likeability, trustworthiness, eagerness to learn and comfort of conversation allows us to hand select candidates that show the most promise as ambassadors of our brand. Then, we can slowly introduce the “trainable” technical aspects of our trade throughout the apprenticeship term.

“Technical skills are trainable, personality is not.” Louis Hobaica

By the end of the 3 month to 12 month term, the apprentice or Service Support Person must complete all training, courses and daily workload in order to be considered for a technician position. Once one apprentice has completed the program, a new apprentice will be selected to replace him. Although an apprentice has 12 months to complete the program and coursework, it typically takes around 3-6 months which equates to roughly 3 new apprentices each year.

Daily Workload of a Hobaica Service Support Person

We may not require our apprentice’s to have any prior experience or knowledge of the HVAC industry, but we do expect hard work and reliability. That is why our Service Support Person is given a number of responsibilities, a quite extensive course load and a mandatory training schedule, immediately upon entering our program.

Our apprentices are always advised to move at their own pace in order to establish a healthy work/life balance. 

With that said, a lack of motivation or reliability will be noted in performance reviews by Service Experts and will ultimately impact our decision to extend an offer at the end of the term.

On a daily basis, a Service Support Person is responsible for:

The Success of the Hobaica Apprenticeship Program

Aside from selecting the right personalities to be the face of our organization, the success of Hobaica’s Apprenticeship Program relies heavily on the training and education courses all apprentices must complete.

By teaching HVAC to potential hires without previous industry experience, we don’t need to concern ourselves with technicians having to “unlearn” conflicting protocol he or she was taught by a previous employer. We train our potential hires on exactly how we want them to conduct themselves in the field, which gives us peace of mind that they are representing us accordingly.

Some examples of training and education our Service Support Person must complete in order to continue on in our apprenticeship program are listed below:

Along with the ability to dictate the industry knowledge and procedures, our program teaches our Service Support Personnel about setting personal goals, taking responsibility and prioritizing their workload. These elements help the individual to recognize that their effort (or lack there of) directly impacts their career & future. Being able to help someone establish a career path is a rewarding thing and whether they continue on to be a Hobaica technician or not, we can proudly say that we helped them on their way.

Service Support to Service Expert: Starting a Career in HVAC

Once an apprentice or Service Support Person has “graduated” from our apprenticeship program & proven to be valued member of the team, we offer them a position to come aboard at a Class 1 Field Service Expert.

Each technician is assigned a company van when they become a Service Expert. We do not provide our technicians tools, but we will set them up on a 1 Year Tool Loan Program which allows them a $1500 budget to purchase the basic tools they will need in the field. Not only is there no interest on this loan, but the technician is only required to pay back 50% of the loan. Orders can be processed on Amazon by the technician and Hobaica will reimburse them when they receive an invoice, but all purchases and returns must be coordinated by the technician himself, as they are his responsibility.

In addition, technicians can even use Hobaica Bucks they have been awarded during our team meetings to purchase new tools and equipment!

We strive to support our team in any way we can, both in the field and at home so we take any and every opportunity to create a positive company culture, educate them on the best business practices and work with them to define their goals.

Interested In Beginning a Career in the Phoenix HVAC Industry?

Hobaica wants to hear from you! Visit our Careers page to fill out an application or call into the office to speak to one of a friendly team members!

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Check Out Our Reviews . . . From Neighbors Near You

S C
S C
18:54 18 Sep 21
Had a great experience with Ac repair. Travis Vonau the repair tech explained all aspects of issues he found and spent time explaining how system works. Very punctual on time. Thanks very much for getting this repair done as quickly as possible.
Bob Albano
Bob Albano
19:53 16 Sep 21
Scott was terrific. Patiently answered questions.
Paul Lynch
Paul Lynch
13:50 16 Sep 21
Excellent service as usual. Thanks Ryan. 3 ceiling fans installed quickly and efficiently.
Frank Fairbanks
Frank Fairbanks
05:00 15 Sep 21
Great work done by a competent and friendly technician.
Linda Dupont
Linda Dupont
18:20 14 Sep 21
Justin showed up exactly on time, was professional, replaced a ceiling fan and chandelier with 2 new updated lighting fixtures - done professionally, in a timely manner, cleaned up the empty boxes etc. I would Highly Recommend requesting Justin for your service! Hobaica was recommended by my Plumbing CEO, who states Hobaica is tops in the business. Thank you! I will definitely use you again for another project!
Michael Wang
Michael Wang
06:48 12 Sep 21
Had my leaking water softener repaired by Hobaica Services. Brandon who came to the house was very knowledgeable, diagnosed the issue quickly, and fixed the problem on a second visit after the required parts came in.7/29/21 -- Called Hobaica again, this time for a rooftop AC that was leaking water into the ceiling, and was able to get an appointment for the same day. Travis arrived at the start of the time window provided, identified the source of the leak, and was able to make the repair. The service call was complete within 1 1/2 hours, including the time it took Travis to run to the hardware store to purchase a length of PVC pipe.9/11/21 -- Juan E serviced our other AC unit that turned out to be low on refrigerant. He got it back up and running quickly, blowing cold air instead of just slightly cooler than room temperature.
Simon Ring
Simon Ring
19:06 11 Sep 21
I received great service from Travis Vanau. He was friendly, gave me extremely helpful advice and was very efficient. I would not hesitate to recommend Travis or Hobaica to anyone.
Nancy Padrez
Nancy Padrez
16:42 10 Sep 21
Travis was great and did a good job installing our new kitchen faucet.We will definitely use again
Linda Yoder
Linda Yoder
19:22 09 Sep 21
Justin did a GREAT job

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