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Hobaica Apprenticeship Program

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Hobaica Apprenticeship Program

Good work can be hard to find, but finding good people can be just as strenuous. And that is why the Hobaicas decided during the mid ‘90s that the best way to recruit and build a reliable team was to develop an apprenticeship program where they could cultivate mutually beneficial relationships with individuals motivated in starting a new career.

Recruiting individuals based on their personality, worth ethic and drive, as opposed to industry experience, allows you to find the diamonds in the rough based on the raw potential of a person instead of just a skill. This route also exponentially increases your candidate pool and allows you to train your potential hires on the industry from the ground up, the “right” way.

Evaluating all our apprenticeship candidates strictly on character traits such as likeability, trustworthiness, eagerness to learn and comfort of conversation allows us to hand select candidates that show the most promise as ambassadors of our brand. Then, we can slowly introduce the “trainable” technical aspects of our trade throughout the apprenticeship term.

“Technical skills are trainable, personality is not.” Louis Hobaica

By the end of the 3 month to 12 month term, the apprentice or Service Support Person must complete all training, courses and daily workload in order to be considered for a technician position. Once one apprentice has completed the program, a new apprentice will be selected to replace him. Although an apprentice has 12 months to complete the program and coursework, it typically takes around 3-6 months which equates to roughly 3 new apprentices each year.

Daily Workload of a Hobaica Service Support Person

We may not require our apprentice’s to have any prior experience or knowledge of the HVAC industry, but we do expect hard work and reliability. That is why our Service Support Person is given a number of responsibilities, a quite extensive course load and a mandatory training schedule, immediately upon entering our program.

Our apprentices are always advised to move at their own pace in order to establish a healthy work/life balance. 

With that said, a lack of motivation or reliability will be noted in performance reviews by Service Experts and will ultimately impact our decision to extend an offer at the end of the term.

On a daily basis, a Service Support Person is responsible for:

The Success of the Hobaica Apprenticeship Program

Aside from selecting the right personalities to be the face of our organization, the success of Hobaica’s Apprenticeship Program relies heavily on the training and education courses all apprentices must complete.

By teaching HVAC to potential hires without previous industry experience, we don’t need to concern ourselves with technicians having to “unlearn” conflicting protocol he or she was taught by a previous employer. We train our potential hires on exactly how we want them to conduct themselves in the field, which gives us peace of mind that they are representing us accordingly.

Some examples of training and education our Service Support Person must complete in order to continue on in our apprenticeship program are listed below:

Along with the ability to dictate the industry knowledge and procedures, our program teaches our Service Support Personnel about setting personal goals, taking responsibility and prioritizing their workload. These elements help the individual to recognize that their effort (or lack there of) directly impacts their career & future. Being able to help someone establish a career path is a rewarding thing and whether they continue on to be a Hobaica technician or not, we can proudly say that we helped them on their way.

Service Support to Service Expert: Starting a Career in HVAC

Once an apprentice or Service Support Person has “graduated” from our apprenticeship program & proven to be valued member of the team, we offer them a position to come aboard at a Class 1 Field Service Expert.

Each technician is assigned a company van when they become a Service Expert. We do not provide our technicians tools, but we will set them up on a 1 Year Tool Loan Program which allows them a $1500 budget to purchase the basic tools they will need in the field. Not only is there no interest on this loan, but the technician is only required to pay back 50% of the loan. Orders can be processed on Amazon by the technician and Hobaica will reimburse them when they receive an invoice, but all purchases and returns must be coordinated by the technician himself, as they are his responsibility.

In addition, technicians can even use Hobaica Bucks they have been awarded during our team meetings to purchase new tools and equipment!

We strive to support our team in any way we can, both in the field and at home so we take any and every opportunity to create a positive company culture, educate them on the best business practices and work with them to define their goals.

Interested In Beginning a Career in the Phoenix HVAC Industry?

Hobaica wants to hear from you! Visit our Careers page to fill out an application or call into the office to speak to one of a friendly team members!

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Check Out Our Reviews . . . From Neighbors Near You

scott agran
scott agran
05:53 16 Nov 21
Binh is a wonderful person and a great representative of his company. Excellent communicator, honest and hard worker
Linda Wendell
Linda Wendell
21:53 15 Nov 21
We were very happy with the service provided by Ryan Waters and his team.
Allan Smolko
Allan Smolko
04:06 13 Nov 21
They were great!
Vander Shanholt
Vander Shanholt
01:03 13 Nov 21
Scott was incredibly friendly and repaired our upstairs heat in short order
Barbara Myers
Barbara Myers
23:26 12 Nov 21
11/12/2021 - Another great Hobiaca experience - thanks for sending Justin Driver to service my HVAC and complete the water heater repair. Great service and very professional. Thank you HobiacaHobaica thank you for always sending the best in the business - Ryan Waters was so nice and professional. I really think your team sets the example for others in knowledge of your products and services you provide. Thank you!!
Diane Stouffer
Diane Stouffer
16:57 12 Nov 21
Binh Tran was great! He replaced the capacitor on our AC unit before we had an issue w the motor. He was courteous and professional. Thank you, Binh!
Cindy Fischer
Cindy Fischer
01:42 12 Nov 21
Ryan, Dylan& John were awesome. Professional, personable , on-time & dependable. Thx guys
Marc Jouandet
Marc Jouandet
23:36 11 Nov 21
Scott came by today to perform routine maintenance on our air conditioners. He discovered one of the capacitors to be failing & was able to replace it quickly & efficiently. Now I can get through the summer without worries. Thanks Scott!
Jack Guzman
Jack Guzman
22:13 11 Nov 21
Hello, just a little note to tell you how great our Technicians were today.Ivan and Troy showed up a little ahead of schedule, met with us, checked out the work areas and got right to work. And they did a fantastic job! I thought I was going to hear all kinds of banging and all kinds of noise but instead it was just a little bit of noise and the cool sound of Ivan whistling... reminded me of my Dad, he always whistled to, it was great.Troy was also quietly working outside.Upon completion of the work Troy and Ivan showed us their work and how the new thermostat worked.They did a great job with the installation, very professional work! I've seen a few air conditioning/furnace installations over the years when building homes with my dad and cousin...and these two technicians (Ivan and Troy) are obviously very good at what they do, and very good with the customer service experience they exhibited to us!!And personally I think they both definitely deserve a raise!!! And no, they didn't ask me to say this, LOL. It's obvious they're humble guys that would never ask for something like this, but they definitely deserve a raise...at minimum some fantastic kudos to some great Hobiaca Technicians!Kudos to Ivan and Troy for a job very well done!Thank you,Jack and Jackie Guzman11/11/2021

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