Google Rating
4.9
Based on 3386 reviews
The Most Likable People You'll Ever Meet! SCHEDULE SERVICE

Hobaica Apprenticeship Program

Hobaica Tea

Hobaica Apprenticeship Program

Good work can be hard to find, but finding good people can be just as strenuous. And that is why the Hobaicas decided during the mid ‘90s that the best way to recruit and build a reliable team was to develop an apprenticeship program where they could cultivate mutually beneficial relationships with individuals motivated in starting a new career.

Recruiting individuals based on their personality, worth ethic and drive, as opposed to industry experience, allows you to find the diamonds in the rough based on the raw potential of a person instead of just a skill. This route also exponentially increases your candidate pool and allows you to train your potential hires on the industry from the ground up, the “right” way.

Evaluating all our apprenticeship candidates strictly on character traits such as likeability, trustworthiness, eagerness to learn and comfort of conversation allows us to hand select candidates that show the most promise as ambassadors of our brand. Then, we can slowly introduce the “trainable” technical aspects of our trade throughout the apprenticeship term.

“Technical skills are trainable, personality is not.” Louis Hobaica

By the end of the 3 month to 12 month term, the apprentice or Service Support Person must complete all training, courses and daily workload in order to be considered for a technician position. Once one apprentice has completed the program, a new apprentice will be selected to replace him. Although an apprentice has 12 months to complete the program and coursework, it typically takes around 3-6 months which equates to roughly 3 new apprentices each year.

Daily Workload of a Hobaica Service Support Person

We may not require our apprentice’s to have any prior experience or knowledge of the HVAC industry, but we do expect hard work and reliability. That is why our Service Support Person is given a number of responsibilities, a quite extensive course load and a mandatory training schedule, immediately upon entering our program.

Our apprentices are always advised to move at their own pace in order to establish a healthy work/life balance. 

With that said, a lack of motivation or reliability will be noted in performance reviews by Service Experts and will ultimately impact our decision to extend an offer at the end of the term.

On a daily basis, a Service Support Person is responsible for:

The Success of the Hobaica Apprenticeship Program

Aside from selecting the right personalities to be the face of our organization, the success of Hobaica’s Apprenticeship Program relies heavily on the training and education courses all apprentices must complete.

By teaching HVAC to potential hires without previous industry experience, we don’t need to concern ourselves with technicians having to “unlearn” conflicting protocol he or she was taught by a previous employer. We train our potential hires on exactly how we want them to conduct themselves in the field, which gives us peace of mind that they are representing us accordingly.

Some examples of training and education our Service Support Person must complete in order to continue on in our apprenticeship program are listed below:

Along with the ability to dictate the industry knowledge and procedures, our program teaches our Service Support Personnel about setting personal goals, taking responsibility and prioritizing their workload. These elements help the individual to recognize that their effort (or lack there of) directly impacts their career & future. Being able to help someone establish a career path is a rewarding thing and whether they continue on to be a Hobaica technician or not, we can proudly say that we helped them on their way.

Service Support to Service Expert: Starting a Career in HVAC

Once an apprentice or Service Support Person has “graduated” from our apprenticeship program & proven to be valued member of the team, we offer them a position to come aboard at a Class 1 Field Service Expert.

Each technician is assigned a company van when they become a Service Expert. We do not provide our technicians tools, but we will set them up on a 1 Year Tool Loan Program which allows them a $1500 budget to purchase the basic tools they will need in the field. Not only is there no interest on this loan, but the technician is only required to pay back 50% of the loan. Orders can be processed on Amazon by the technician and Hobaica will reimburse them when they receive an invoice, but all purchases and returns must be coordinated by the technician himself, as they are his responsibility.

In addition, technicians can even use Hobaica Bucks they have been awarded during our team meetings to purchase new tools and equipment!

We strive to support our team in any way we can, both in the field and at home so we take any and every opportunity to create a positive company culture, educate them on the best business practices and work with them to define their goals.

Interested In Beginning a Career in the Phoenix HVAC Industry?

Hobaica wants to hear from you! Visit our Careers page to fill out an application or call into the office to speak to one of a friendly team members!

» «

Check Out Our Reviews . . . From Neighbors Near You

Alfred Tabeek
Alfred Tabeek
17:51 22 Jun 21
Brandon did a fine job clearing a clog in a drain in my master bathroom. I'm pleased with his professionalism and the quality of his work.
Melodie M
Melodie M
04:11 22 Jun 21
Hobaica came out on June 8th and 11th, 2021. The first visit was for a/c seasonal maintenance. Scott Dale did a great job explaining what might be happening with an intermittent fan noise. I'm going to record it on video the next time it happens, and call them.The second visit was to install a new hose bib. I asked for a quote during Scott's visit, and decided to book it for later in the week. Travis Vonau arrived on Friday and took care of it. All of the Hobaica team members are knowledgeable and friendly. Thanks!
Brendan Thomson
Brendan Thomson
23:49 21 Jun 21
Excellent service and explanations
Margie Russell
Margie Russell
22:27 21 Jun 21
Last week Ryan Waters was our technician sent to do routine maintenance work on our a/c unit. He arrived within the time stated. He was very courteous when we spoke to him & promptly got to work. When he finished he explained what he had done & some further issue that needed to be addressed. He put in a work order & he was back out this week to complete the service. We are extremely happy with Hobaica & Mr Waters. Ryan Waters is an excellent technician, very knowledgeable, friendly & professional.
Jose Valles
Jose Valles
19:43 21 Jun 21
Hobaica Services was simply amazing! They have made a life customer out of me after the service they provided me at my home for a new AC unit purchase and install.Amer, Gabriel, and Ivan were professional, friendly, and thorough when assessing my old AC unit during the emergency call and during the installation of the new unit. True professionals from start to end! Lastly, Andy Hobaica was fantastic when coming to my home to quote me on a new unit. He was extremely thorough and friendly when communicating the various issues that my current unit had from wrong placement on the roof to insufficient return access, and ultimately walking me through his recommendation for a new unit and explaining the benefits.I definitely lika Hobaica and you will too if you choose to go with their services!
K M
K M
19:38 21 Jun 21
Customer service oriented. Mathew S. was personable, professional, informative, efficient, friendly and knowledgeable. Experience was positive and above and beyond expectation. Will be using them for all our properties. They consistently rise above and beyond the call.
Gerald Saur Jr
Gerald Saur Jr
15:05 20 Jun 21
Amer was very efficient, on time, and knowledgeable. He asked the right questions and found the problem quickly. The total service was great.
John Mardian
John Mardian
03:10 19 Jun 21
Mat, the tech who serviced our ac unit provided great customer service, technical knowledge and willingness to share his knowledge. Mat represents Hobaica very well, which is a company I recommend every chance I get.John Mardian
Joe
Joe
21:38 18 Jun 21
Excellent service. Ryan fixed the problem with our a/c with great professionalism

Free Giveaways That You'll Lika!

We Have Our Own App! Download The Hobaica App Now:

Hobaica Services | HVAC Services in Phoenix