The Idea Submittal Process
It all starts when a team member has an idea on how to improve an existing program/process or recommend a new process altogether. For example, a customer service representative comes up with an idea on how to cross-promote a new service. They will submit their idea on an I Got An Idea form, available form fill or old fashion paper, then submit it to their manager. Once approved, the idea will be posted on the Parking Lot Idea Board which is visible to all. Each idea is considered for implementation. All approved ideas are qualified and entered into our monthly drawing for a spin on the Hobaica Wheel of Fortune, where they can win $5 to $100 in Hobaica Bucks. In addition, status on all approved ideas are communicated to our entire team during our next company meeting.